What is Managed Services?

PCT Support Managed Services is a partnership that includes highly knowledgeble support technicians, enterprise level security, state of the art update and patching tools, Microsoft 365, customized backup plans and more. Instead of waiting for something to go wrong, PCT Support becomes your technology partner to keep your company and employees productive, protected and recoverable. We keep your technology working with our proactive tools and support your technology with predictable costs.

Tools and Services You Can Rely On

 

Microsoft 365

PCT Support Managed Services include Microsoft 365. Get best-in-class applications and powerful cloud services, allowing you to access all buinsess data and communicatiuons, no matter where you are.

 

Recovery

Your Microsoft 365 data is backed up in the event of accidents or sabotage. Recovery options for local computers and networks are fully evaluated to plan a quick recovery if an incedent occurs.

Advanced Security

PCT Support Managed Services include enterprise level anti-virus protection. It provides device and cloud data security. From Phishing to Ransomware and education on cybersecurity
for your staff.

 

Included Support

Never worry about watching the clock. PCT Support Managed Services includes remote and on-site support for any issue you run into. Just pick up the phone and give us a call and we’ll help you at no additional cost!

Remote Management

With PCT Support Managed Services your devices are being proactively managed. Our tools notify us of failures, updates or problems, allowing us to prevent and fix issues before you are impacted.

 

Performance Optimization

Once you sign up, your PC and covered devices will be given a tune-up for optimal performance. We continue to manage your device performance, allowing you to get the most out of your technology.

“I am happy to highly recommend this company; I have used them and they have done a terrific job each time; they are customer-service oriented and go to all lengths to make things right! Since I retired, without an IT group, I have been very grateful for each member of their team. They respond to you quickly on the phone and with the service you need.”

— The Palisades resident

Managed Services Features

Productivity and security needs specifically designed for our clients. Let’s create your tech department for your remote and in office workers.

  • Systems constantly maintained for performance

  • Enterprise security and privacy

  • Microsoft 365 Office apps with cloud storage

  • Customized backup solutions

  • Remote support for computers, printers, network

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How Do I Sign Up?

If you have 30 seconds, we need to gather some initial information that will allow us to sit down with you and build your perfect solution. Although we do have some set membership plans that contain the most important set of tools, we will build on that to your specific needs. Let’s prepare your “It Just Works!”, managed technology and tame your IT expenses. Please answer a few questions and we can present our recommendations and options.